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What should I do if the game crashes multiple times during playing?
Latest Update Time:2022-08-02

When using the MuMu player, some users may encounter the situation that the game crashes many times during the running process. If the user encounters such a situation, and if restarting the emulator still cannot solve the problem, you can refer to the following methods to try.


Method 1: Switch the graphics rendering mode setting of the MuMu emulator:
Click the menu in the upper right corner of the MuMu Player - setting - Advanced, switch the graphics rendering mode used by the current emulator to another option to try.


Method 2: Update the computer graphics card driver:
Update the graphics card driver, but some users do not know which type of graphics card their computer belongs to. For details, please refer to the following steps:

The first step, check the graphics card model of your computer.
The computer graphics card model can be viewed in the upper right corner of the MuMu Player- Help Center - Player information - All Graphics.

NVIDIA: N card users
AMD: A card users
Intel: I card users

The second step, the graphics card driver update method
Please follow our graphics card driver update tutorial before restarting the game.

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You can:
1. Contact online customer service of Facebook to feed back the problem: MuMu Player.
2. Join discord server, to consult customer service: MuMu Player.
3. Send a feedback email: support@caytechpools.com
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Your computer motherboard model:

This page is a tutorial for enabling VT for this motherboard.

If your actual operation does not match the tutorial, please search for the corresponding setting tutorial for the motherboard or consult customer service .